In an ideal world, every piece of data that comes into a financial services organisation would arrive with perfect precision and consistency: the same format, type, length, and purpose. It would also be easy to process, leverage, and harness to ensure compliance and speed of service.

But that’s not the world you operate in – as much as all financial institutions, bank cashiers, loan officers and customer service reps might wish otherwise. Instead, data comes in a myriad of forms, the virtual version of a constant torrential downpour. It’s extraordinarily challenging for those people to work with unstructured data in a way that unlocks meaningful value for clients, processes, and the bottom line. So finding ways to simplify and analyse that data across departments is a big opportunity to save money and deliver better experiences.