Why choose Freshservice for Business teams?

• AI-powered, unified employee experience: Generative AI-based solutions for humanized and conversational employee support, improved agent productivity, and actionable insights for business leaders.
• Secure, segmented Workspaces: Robust data segregation and seamless delegation of administration across different business teams. Unified service delivery portal for employees.
• Streamlined Employee workflows: OOTB workflows to fetch information from HCM tools for employee document management, onboarding & offboarding. Custom workflow builder to automate other processes.

With Workspaces, empower your IT and business teams to co-exist on a single service management platform without compromising on security. Allow control and visibility for the unique needs of each department and unify employee services.